Overview
Your satisfaction is Guaranteed so if you are not satisfied with your service, give us a chance to make it right.
Cancelation Policy
Our salon is by appointment only so in order to service our customers in a timely manner, we need you to arrive for your appointment no later than 15min from your scheduled time. If you arrived later than that, the artist will determine based on scheduling if your appointment can be fulfilled.
As your space is reserved and no one else can use that time; a $25 No Show/Cancelation fee will be charged to your provided method of payment.
If you are using a prepaid promotional service, please understand that your time is uniquely reserved for you and your booking of this appointment is your agreement for us to provide this service to you. For this reason your voucher will be redeemed once appointment is confirmed. You are welcome to use our everyday in store special of $99 for your full set.
If you miss your appointement, you will be given a store credit to be used as you wish.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at {email} for questions related to refunds and returns.